For many organisations, Emotional Intelligence (EI or EQ) is becoming the core of people skills competencies and management development.
The Emotionally Intelligent Leader has the following attributes:
- Is self-aware, motivated and perceives others accurately
- Manages emotions to create well-formed outcomes
- Is emotionally literate, recognising underlying blanket emotions
- Prepares for people interactions by looking at the psychological process as well as the task
- Thinks positively, is authentic, clears things up and does not easily quit if a difficult conversation is required
- Has increased flexibility, able to let go of out of date visions and plans
- Proactively creates a life/work balance, has excellent social skills and sense of community
- Is resilient when the going gets tough, seeks solutions
- Seeks personal development without a sense of personal deficit